How to remove SRM extension from vCenter Server

Recently, I did some SRM troubleshooting for several customers where the SRM extension was not removed from the vCenter Server after running the uninstaller on a Windows machine running vCenter Server. Here is a quick how-to on manually removing the SRM extension from the vCenter Server.

Note: According to KB 1025360, this method should also work for the vCenter Server Appliance.

Remove SRM extension from vCenter Server

  1. Open your internet browser and navigate to the following URL – https://<IP_or_FQDN_vCenterServer>/mob and log in as the administrator.
  2. Click Content in the Properties
  3. Next, click on Extension Manager.remove SRM extension 01
  4. Click (more…) on the Properties table to expand the list.remove SRM extension 02
  5. Click on extensionList[“com.vmware.vcDr”] and then click on Description. The description should read “VMware vCenter Site Recovery Manager extension”.
  6. Copy the vmware.vcDr string and go back to the Extension Manager.
  7. Click on UnregisterExtension.
  8. A new window will open. Paste the vmware.vcDr string in the Value field and click Invoke method.
  9. If successful, the method invocation result should display – void – status as depicted below.remove SRM extension 03
  10. Close the Unregister Extension window and return to the Extension Manager. Refresh the page and verify that the extension is now deleted.

This method also works for other extensions registered with the vCenter Server. Check the table in KB 1025360 to see the names of other extensions.


– Marek.Z


      • Hi Marek, I’m seeing the same behaviour in one of my vCenters. The VMware Site Recovery plugin version is and the vCenter is on the latest stable version of 6.7 U3, I already removed the plugin entries using the mob Extension Manager but the plugin still appears in the vCenter HTML5 interface and the “Client Plug-Ins” list within vCenter, despite those 2 entries having been successfully removed from the mob interface.

        • Hi Jeffrey,

          A lot of things has change in SRM 8.x. This article was written for SRM 5.x. I am not sure it still applies to SRM 8.x.

          If this is your production environment, I suggest you create a support ticket with VMware.

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